Plex converting throttled meaning11/13/2023 This time the audio got transcoded to OPUS with the same error as the first item ("Direct play was attempted but failed, falling back to transcoding"), which was super weird. I got him to play Doctor Strange 2, which is AAC, but this time the transcode reason was "Unable to direct play as AAC not supported on this device", and I noticed the audio was being transcoded from AAC to AC3, so I got him to play Adventure Time Ep1 with AC3. I haven't updated any files or anything either.įirst I got him to play Lightyear, and in the playback info under transcode reason, it said "Direct play was attempted but failed, falling back to transcoding" - I thought due to the audio format being EAC3 the TV may not like that. He hasn't updated his settings (he's tech savvy enough about it) and has Plex running on Android TV with maximum quality settings enabled. Unfortunately my Plex PC isn't powerful enough to handle transcoding like this, and so he can't watch anything at the moment. It seems like it's trying to transcode everything he plays instead of direct playing (or direct stream). One of my friends has had no issues with it whatsoever, but recently, nothing has been playing right any more. I only have a few friends and family using it, so nothing crazy. So, bit of back story - I've had my server up for about a year now and it's been great. Please go to the relevant subreddits and support forums, for example: Build help and build shares posts go in their respective megathreads No referral / affiliate links, personal voting / campaigning / funding, or selling posts Welcome to /r/Plex, a subreddit dedicated to Plex, the media server/client solution for enjoying your media! Plex Community Discord Rules For those in the future who find this post, Cloud Flare CDN is the solution, although it may not work initially for god knows why.Latest Regular Threads: No Stupid Q&A: Tool Tuesday: Build Help: Share Your Build: Submit Troubleshooting Post Files not showing up correctly? As far as we know, nothing changed on either of our ends so I'm not sure what happened but I'll take it. ![]() We did some more testing and confirmed that turning off Cloud Flare made it go back to shit, then turned it back on and back to golden. Was doing some testing on another Plex Server and tested my friend's again for shits and giggles and it worked flawlessly. Not sure what is different about this server but at least it means there is hope to try to figure out the issue with my friend's server.Ģnd EDIT: Turns out Cloudflare CDN did the trick. The server is located in Europe, has no reverse proxy, no CDN. This is the 1st out of 5 tested servers to give me appropriate speeds. Any recommendations would be greatly appreciated.ĮDIT: I have finally found a Plex Server where I am getting the full speeds I expect. I feel like I am at the end of the road for things to test. My buddy who lives in the same neighborhood as me (he's in a townhouse I'm in an apartment) who also has Comcast has the same issue as me connecting to our mutual friend's plex server. I have tried downloading a non-plex served file directly over HTTPS (the Ubuntu installer) and got 20MBps (160Mbps) which is what I'd expect One in the same city as me and one in Canada, both with the same results. I have tested on 2 different gigabit upload capabale Plex servers. I have tried using my phone as a hotspot but unfortunately my 4g LTE connection isn't fast enough to get me high enough speeds to go over 40-60mbps when testing on Speedtest. Both times confirming that the VPN isn't bottlenecking me outside of plex by using Speedtest to check my speed. I have tried connecting to 2 different VPN services. ![]() I have tried on 3 different devices, hard wired and wireless, and have tried connecting directly to my cable modem without going through my router. I have tried the following to rule out a bottleneck. My methods of testing have been to stream direct play and to attempt to directly download the file using this method Other people connecting to these severs do not have my problem. The two that I've tested with have gigabit upload connections. I am not hosting the plex server but rather connecting to other plex servers. I am unable to download/stream (direct play, no transcoding) Plex any faster than about 40-60mbps. I pay for 150mbps download cable internet through Comcast. ![]() ![]() Latest Regular Threads: No Stupid Q&A: Tool Tuesday: Build Help: Share Your Build: Submit Troubleshooting Post Files not showing up correctly?
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